At GUOHENG, we offer free worldwide shipping. Yes, you read that correctly!

During sales, we will do our best to ship on time. Due to high demand, we apologize in advance if there are any delays.

We recommend using tracking information when available to ensure your order is delivered successfully.

Shipping Times
Shipping to the United States, Canada:
Order Processing: 1-2 Days
Standard Shipping: 4-10 Days
Shipping to Worldwide:
Order Processing: 1-2 Days Standard Shipping: 5-15 Days

Support
For more information on carriers, shipping times, and tracking information, please feel free to submit a request to our Customer Support team, click here

Please remember that once your order has been shipped, GUOHENG is not responsible for any loss or damage. It is the customer’s responsibility to follow the tracking information provided and contact the appropriate postal service to ensure the safe and timely delivery of your purchase. We will do our best to assist you in recovering your item, however, we will not provide exchanges or refunds until the item has been successfully returned or we have confirmed that the item is being returned.

Customs, Taxes, Duties and Fees
GUOHENG is not responsible for any import duties, taxes, customs fees, brokerage fees or any other fees imposed by local governments. These charges are the responsibility of the consignee and the funds are received by the local government at its sole discretion. Because these duties and taxes vary by country and region, we are unable to provide an estimate. For more information, you must contact your local customs office. Shipping charges and taxes for packages rejected due to VAT/Duty will not be refunded.